360FrontDesk
Organizer Terms for Ticketing
Last updated 3 September 2026
These terms apply when you sell paid tickets for your event through 360FrontDesk. They are in addition to our Terms of Service and to the Stripe Connected Account Agreement you accept during payment setup. By turning on ticketing you agree to them.
You run the event
You are the organizer. You are solely responsible for your event, for the tickets you sell, for delivering what you promise your guests, and for setting and honouring your own refund policy. 360FrontDesk provides the page and the payment tools; we do not organize, host, or guarantee your event.
Refunds, chargebacks and fees
You are responsible for all refunds, chargebacks, disputes, fines and related costs arising from your ticket sales. Because payments are collected through our platform, you authorise us to recover any such amounts from your connected account balance, from your future payouts, or by other lawful means, and to withhold payouts where a dispute or risk is being investigated. Our platform fee is non-refundable.
Payouts
Ticket funds, less our platform fee and Stripe's processing costs, are paid out to the Stripe account you connect. You are responsible for the accuracy of your payout and tax details and for any taxes on your sales.
What you may not sell
You may not use ticketing for anything illegal, for restricted or prohibited businesses or products under Stripe's rules, or to mislead buyers. We may suspend ticketing, refund buyers, or remove your event if we reasonably believe these terms or the law are being broken.
Your guests
Make clear to your guests what they are buying and what your refund policy is. You are responsible for guest support and for the personal data you collect from ticket buyers, which you must handle lawfully.
Indemnity and liability
You agree to indemnify and hold 360FrontDesk harmless from any claims, losses, refunds, chargebacks, fines or costs arising from your event or your ticket sales. To the extent allowed by law, our liability to you for ticketing is limited to the platform fees you paid us for the affected sales.
Contact
Questions about ticketing? Reach us at hello@360frontdesk.com. 360FrontDesk, Dubai, UAE.